Protect. Enhance & Restore
WHAT WILL YOU GET?
- Exterior maintenance on Auto-Pilot. Priority scheduling and coordinate your cleaning FOUR times per year.
- Your investment is continuously cleaned!
- We clean all flatwork (including fences & pavers) with 1% bleach. This will ensure that everything stays clean all year long.
- Gentle cleanings with attention to detail. We do not “splash and dash”
- Eco-friendly cleaning solutions. All chemicals are biodegradable and safe after they are washed from the surface.
- Premium cleaning solutions. We will use a wax based product which is an exterior washing agent that protects & cleans the house, outside gutters, windows & screen enclosures.
- Your roof is blown off up to once a month. (By Request)
- Superior property protection & plant friendly!
PAYMENT PROCESS AND TIMING:
1.Initial Payment for New Customers:
When you sign up for our monthly maintenance cleaning program, we require an initial upfront payment equivalent to three times your monthly fee. This ensures that we can cover the initial setup costs and resources required to prepare for your first cleaning session. Your regular monthly charges will commence from the following month.
2.Quarterly Plan:
Your monthly charges will be automatically deducted from your preferred payment method on the 15th day of each month. This ensures hassle-free payment processing and ensures your cleaning services continue uninterrupted. This convenient schedule reduces the frequency of payments while still ensuring your property receives regular maintenance cleaning.
3.Additional Services:
Any additional services requested beyond your chosen package will be invoiced separately and added to your next billing cycle. You’ll always receive a clear breakdown of charges, so you know exactly what you’re paying for.
4.Billing Transparency:
We believe in transparent pricing and billing practices. That’s why we provide detailed invoices outlining all charges incurred for each cleaning session. If you ever have questions about your bill or need clarification on any aspect of our pricing, our customer support team is always available to assist you.
5.Adjustments and Changes:
You have the flexibility to upgrade your cleaning plan at any time to better suit your needs. Any adjustments to your plan will be reflected in your next billing cycle, ensuring you’re only paying for the services you require.
6.Cancellation Policy:
Should you need to cancel your maintenance cleaning services, we require a 30-day notice prior to your next billing cycle. This allows us to adjust our schedule accordingly and ensures a smooth transition for both parties. Please note that there is no refund for cancellations, as outlined in our terms and conditions.
TERMS & CONDITIONS
1. Scheduling of Initial Cleaning:
For customers signing up for the monthly plan without prior service: Three times the monthly fee as an upfront payment is required upon signup. Regular charges will commence from the following month.
2. Back-to-Back Cleaning Option:
Upon completion of the initial cleaning, our team can return the next day to initiate the regular maintenance cleaning schedule.
3. Scheduling Frequency for Regular Maintenance:
For customer availing frequent services, we offer the option to schedule the first cleaning after three months to ensure consistent and efficient maintenance.
4. Immediate Start for Past Customers:
Past customers who have previously availed our services and maintained a clean home with us can initiate maintenance cleaning right away. An initial payment is required to commence the service.
5. Service Rescheduling:
In the event that a scheduled cleaning needs to be rescheduled, we require at least 1 week notice to accommodate the change.
6. Quality Assurance:
We strive to provide high-quality cleaning services. If you are unsatisfied with any aspect of our service, please notify us within 5 days, and we will address and rectify the issue promptly.
7. Liability:
We are not liable for any damage caused by pre-existing conditions or items in poor condition. Clients are encouraged to report any valuable or fragile items before the cleaning commences.
8. Changes to Terms and Conditions:
These terms and conditions are subject to change. Clients will be notified of any updates in advance.
PROTECT, ENHANCE & RESTORE YOUR PROPERTY on AUTOPILOT!
Home Maintenance Program QUESTIONS
- We visit your home
- Determine your needs, explain the process, quarterly cleanings and maintenance schedule.
- Provide you the Maintenance Program brochure and determine best services for your needs.
- Sign up for the program.
- Receive the program confirmation & Home Maintenance Program Guide.
- Pay the initial payment.
- Receive the 1st scheduled cleaning.
Yes, the maintenace program will bill you monthly after the setup onboarding payment.
Or you can elect to be billed quarterly before each cleaning.
- No, pressure washing is very good for your home with benefits including cleaning off any staining, restoring the coloring, and thoroughly cleaning off dirt, grime, moss, algae, and other residues to help maintain the life span of your home’s exterior if the right method is used. We guarantee to keep your home in tip-top shape with our industry-standard soft washing methods.
OUR CORE EXTERIOR CLEANING SERVICES
Pressure Washing
House Washing
Roof Cleaning
